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Beer Cartel Help Desk logo

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Beer Subscription Order Questions

Can I purchase more than one subscription?

Absolutely, we do however require that each subscription is processed separately so that each has its own unique order ID. Need more help? Contact us

Can I put my beer subscription on hold?

You can place your subscription on hold at any stage by logging into your account, click Manage Subscription and then click Pause Subscription. If you have any issues please contact us and we can assist. Need more help? Contact us

Can I use a gift certificate for a beer subscription?

Our beer subscription works on a website slightly different from our main website. As a result gift certificates can't automatically be used for beer subscriptions. If you would like to use one for this please contact us and let us know the gift cert

Who do I contact if I have any issues relating to the beer subscription or delivery?

If you have any issues simply email [email protected]. Need more help? Contact us

Why can I not order a beer club subscription together with other products?

Beer club subscriptions are unable to be ordered alongside non-beer club products as these have different dispatch dates and Australia post tracking details. Both items can be purchased separately, but not together. Need more help? Contact us