If you have any questions please browse our FAQs below or Shipping & Returns. If you still can’t find the answer email us.

Note we are unable to ship internationally.

My order has not yet been sent / is still listed as awaiting fulfilment on website.

Online orders are dispatched within 1 business day, except for beer subscription orders which are dispatched in the first full week of the month. For complete delivery information please visit our delivery page: https://www.beercartel.com.au/shipping-returns/

Once your order is dispatched you will receive two emails, one from Australia Post with tracking details and a Beer Cartel dispatch email. If you have not received these two emails please check your spam box or alternatively log in to view your order online as tracking details are also available online for each order.

If you still cannot find any email, an incorrect email address may have been entered at check out. In this case contact us and we can update your email and provide tracking information.






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